Fix: Balance Alert Showing Incorrectly In Asset Exchange

Hey guys! 👋 Let's dive into a frustrating bug report that's been causing some headaches for users in asset exchanges. We're talking about that pesky "insufficient balance" alert that pops up even when you've got plenty of tokens to make the swap. I know, right? Super annoying! This article will break down the issue, show you how to reproduce it, and hopefully give you a better understanding of what's going on. We'll explore the steps to reproduce the bug, delve into the environment where it occurs, and discuss the importance of fixing this to ensure a smooth trading experience. So, grab your coffee ☕, and let's get started!

The Bug: False "Insufficient Balance" Alerts

Alright, so the core problem here is pretty straightforward: you're trying to approve an asset exchange, you have enough tokens in your wallet to cover the transaction, but BAM! 💥 The system throws up an "insufficient balance" modal. This is a big deal because it can lead to confusion, frustration, and even missed trading opportunities. Nobody wants to be stopped when they are ready to make a swap. Imagine wanting to take advantage of the market conditions, but then this error holds you back. 😩

Let's be real, this type of issue breaks the user experience. A lot of users may quit the process, and this may cause a lot of damage to the project. The users won't trust the system. The platform needs to provide a seamless and trustable way for users to trade their assets. No one wants to waste time or worry about whether the balance is sufficient, especially when they know they have the funds. The goal is to make it feel like everything is easy, but this bug goes directly against it. That's why it's a high-priority issue.

The user experience is affected because it can create a false sense of failure and frustration, which goes against the usability and goal of the asset exchange platform. Users expect clear and concise information about their transactions. When the system displays incorrect data, it can shake their trust in the platform. A smooth and error-free trading process is essential for user satisfaction and market activity. Addressing this issue improves the overall user experience and enhances the usability of the platform. By fixing this bug, the platform can regain user trust and improve its user base. When users feel confident in the system, they are more likely to stay, engage, and make transactions. Therefore, addressing this issue should be a top priority for any asset exchange platform.

Now, let's look at the example the original report provided.

The Problem in Detail

The screenshot shows the error modal right after the user tries to approve a token swap. This misleading alert can cause significant confusion for users, especially when the funds are clearly available in their wallets. It is very important to identify the main root of this issue and fix it immediately.

This is a critical issue as it directly impacts user trust and trading experience. Seeing an error message when you have sufficient balance is disorienting and can make users question the platform's reliability. The bug needs to be fixed. The fix is very important, it is also important to test the fix to make sure it will not cause additional problems. Proper testing will ensure the fix is successful and the system continues to work as it should.

Steps to Reproduce the Issue

Okay, so how do you actually make this bug happen? It's pretty simple, actually. Here's what you need to do, following the steps from the original report:

1. Start with Sufficient Funds: Make sure you have enough of the initial token (like USDC on Ethereum, in the example) in your wallet.
2. Initiate an Exchange Request: Create an asset exchange request. You will be exchanging your existing tokens for another asset, like swapping USDC for ARB, as mentioned in the report.
3. Approve the Transaction: Once you've set up the exchange, click the "approve" button to authorize the transaction. This usually involves a few steps depending on the exchange platform. At this point, the bug should trigger.
4. Encounter the Error: Instead of the transaction proceeding as expected, you'll see the dreaded "insufficient balance" modal. Even though, the reality is you have enough funds to complete the swap.

It's important to remember that these steps replicate the user experience. The bug report is from a user point of view. The goal is to test and confirm the report so that the developers can get the necessary data.

These steps can be very useful for the developers when testing and fixing the bug. Developers can recreate the exact scenario described by the user. If they can reproduce the same behavior, it helps them debug the underlying code. The developers can identify the exact line of code that causes the bug.

Environment and Setup

This bug report doesn't specify any particular operating system, browser, or environment where this issue occurred. This means the problem could be happening across the board. The developers can reproduce this bug in any environment.

Why This Matters (and Why It's P1)

This bug is classified as P1: High Priority, and for good reason. Here's why fixing this is super important:

• User Trust: Misleading error messages can erode trust. Users need to be sure the system works correctly.
• Trading Experience: No one likes unnecessary error messages, especially when trying to trade. The goal is to provide a smooth experience.
• Potential for Lost Trades: Users could miss out on time-sensitive trading opportunities because of this error.
• Overall Platform Health: A buggy system can scare away users and harm the platform's reputation.

This is the same reason why quality assurance is very important for the platform and its users. The quality assurance team needs to have an eye to ensure that the user experience is smooth and reliable.

Resources & Additional Notes

Unfortunately, the original report doesn't provide any extra resources or notes. This means more research and testing will be required to confirm the source of the problem and fix it. This is why more information is always helpful when reporting bugs. The more details the better.

Conclusion: Let's Get This Fixed!

Alright, guys, that's the lowdown on the "insufficient balance" bug. It's a frustrating issue that needs to be resolved to ensure a smooth and trustworthy user experience. By following the steps outlined, you can reproduce the problem and help the developers find the root cause. This bug is important to fix so that the user experience can continue to be great! Thanks for reading! 🙌